Cross Green Boarding Kennels & Cattery

Reviews

• do not board your dog at these kennels

  i would strongly advise against anyone using these kennels, my dog was due to stay here while we went on holiday, approx 24 hours before we were due to leave he became seriously ill, we took him to the vet who admitted him into the hospital straigtaway. i advised crossgreen that he was seriously ill and wouldnt be able to stay there as he was too sick. that was in may 2007, they have since billed me for the whole duration of the stay, when he was too sick to board. i have explained that he was ill and unable to board but they dont care, they just want their money, i understand i would lose my deposit but they want to charge the whole cost. they are not the kind and considerate boarding kennels they make out to be, they couldnt even get my dogs name right after correcting the staff several times. i asked to speak to the manager about the situation but she refused. i have since received a letter of which im being charged £40 for, which is supposedly come from a collection agency, the letter has lots of spelling mistakes and doesnt look professional at all, yet they have the nerve to charge me £40 for writing it. i am disgusted about the way myself and my dogs have been treated and strongly advise anyone to stay awat from these kennels.

  10

  Kate H.
  Review Date: 05/03/2009 Report review